Responsible Gaming
Gambling Should Be Entertainment
At Rocket Casino, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like going to the cinema or playing sports, gambling carries a cost and should only be enjoyed with money you can afford to lose.
Please gamble responsibly and only participate if you are of legal age in your jurisdiction.
Age Verification
In Australia, you must be at least 18 years of age to gamble online. Rocket Casino is strictly for players aged 18 and above. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not use our platform. If you are aware of a minor gambling, please contact the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop quickly. If you recognise any of the following signs in yourself or someone else, it's important to seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling or lying about how much you gamble
- Neglecting family, work, or other important responsibilities
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Feeling irritable or anxious when trying to reduce or stop gambling
- Failed attempts to control or stop gambling
- Risking relationships, job opportunities, or education due to gambling
- Considering suicide because of gambling losses
If you recognise any of these signs, help is available.
Self-Help Tools Available
Rocket Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specified timeframe
- Reality Checks: Receive regular notifications during your gaming sessions to keep you aware of how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from Rocket Casino, preventing access to your account for a period you choose
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To activate any of these tools, please contact our support team or access your account settings.
Support Organisations in Australia
If you are struggling with problem gambling, please reach out to one of these organisations that offer free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free and confidential)
Offers counselling, resources, and support for problem gambling across Australia
International Support
If you are accessing Rocket Casino from outside Australia, support is available in your region:
- United Kingdom
GamCare: www.gamcare.org.uk
GamStop (National Self-Exclusion Scheme): www.gamstop.co.uk - Canada
Responsible Gambling Council: www.responsiblegambling.org - United States
National Council on Problem Gambling: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telefonberatung zur Glücksspielsucht: 0800 137 27 00
If You Need Help, Reach Out Today
If you believe you or someone you know has a problem with gambling, please do not hesitate to seek help. There is no shame in asking for support. The organisations listed above are experienced in helping people regain control and are available to assist you confidentially and without judgment.
Your wellbeing is important to us. If gambling is affecting your life, take action today.
Contact Rocket Casino Support
If you need assistance with self-exclusion or wish to activate any responsible gaming tools on your account, please contact our support team at healthcomit.com. We are here to help.